Payments

1. Why was my card declined at checkout?
Ensure that you selected the correct payment option. For all non-PayPal transactions, choose Opayo by Elavon. Also, double-check your card details and that your bank hasn’t blocked the transaction.

2. What payment methods are accepted?
We accept most major credit and debit cards via Opayo by Elavon, as well as PayPal for customers who prefer using their PayPal account.

3. Can I use Apple Pay or Google Pay?
Currently, we do not support Apple Pay or Google Pay. Please use a standard card or PayPal.

4. Is my payment information secure?
Yes. All transactions are processed through secure, PCI-compliant gateways. Opayo by Elavon and PayPal both use industry-standard encryption.

5. I accidentally selected the wrong payment method—what should I do?
If your order hasn’t gone through, simply return to the checkout page and select the correct payment method. If you’ve already submitted the order, please contact customer support for assistance.

6. Can I split payment between two cards or methods?
Unfortunately, we do not support split payments at this time.

7. How do I know if my payment was successful?
You’ll receive a confirmation email once your payment has been processed. If you don’t receive one, check your spam folder or contact support.