While There is Tea There is Hope Decoration
While There is Tea There is Hope Decoration
SKU:HW01353
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Add a touch of charm and history to your home with this beautiful satin teapot hanging decoration, finished with elegant silver trim and featuring the uplifting phrase 'While There is Tea There is Hope'.
Designed by the Imperial War Museums (IWM), this unique piece was created in London and handmade in India by a Fairtrade charity that empowers women through home-based work.
Inspired by the role of tea during the First World War, this decoration is more than just a pretty ornament. In the muddy trenches of the Western Front, tea brought comfort and a sense of home to British soldiers. It was considered so vital to morale that it was never rationed during the war.
Handmade from satin fabric, chaupel, and silver cord.
Please note, this is not a toy
Fairtrade certified (BAFTS)
L 9.5cm x W 11cm x D 2cm
Returns
Returns
If you wish to return an order, please include your order number and a brief reason for return with the returned items.
All other terms and conditions of our standard returns policy remain applicable.
Unwanted goods must be returned in perfect new condition, in their original packaging, along with your Online Order Reference Number and reason for return.
If you have received damaged or incorrect goods, you must notify us within 30 days of receiving your order. Please quote your Online Order Reference Number and contact Customer Services with your request.
Goods must be returned within 14 days from the date you notify us of cancellation.
We cannot accept responsibility for goods lost in transit. Returns are only accepted from the original purchaser.
Please enclose your order reference number and the reason for return.
Returns Address:
Online Shop Returns
IWM Distribution Centre
Imperial War Museum Duxford
Duxford
Cambridgeshire
CB22 4QR
We will normally provide instructions for UK returns. If you choose to return an unwanted order yourself, you are responsible for the return shipping cost and any loss in transit.
UK orders returned in full will receive a full refund, including original delivery and item costs. Refunds are processed within 14 days of receiving the returned goods.
You may also return goods to any of our branches with your Online Order Reference Number. Refunds will be processed within 14 days of the branch receiving the goods.
Your statutory rights are not affected.
Teemill Items Returns Policy
For items purchased from our sustainable clothing store (https://sustainable-clothing-shop.iwm.org.uk), Teemill operates a separate returns policy.
More information is available here:
https://sustainable-clothing-shop.iwm.org.uk/help/how-do-i-return-my-order/
Shipping Policy
Shipping Policy
UK Delivery
-
Standard Delivery:
- £5 for orders under £50
- Free for orders over £50
-
Next Day Delivery: £8 (Monday–Friday before 2pm)
- UK Mainland only (excludes Highlands, Islands, and select postcodes)
- Not guaranteed for excluded regions or products
International Delivery
-
EU & Northern Ireland:
- Temporarily suspended from 9 December 2024
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Rest of the World:
- £30–£50 depending on order value
- Import duties and taxes are the responsibility of the recipient
- UK VAT is removed at checkout
USA Orders
- Orders over $800 (approximately £600) cannot be shipped
- Tariffs may apply to all orders, especially for goods manufactured in China or Hong Kong
- Couriers will contact you for payment before delivery
Dispatch and Delivery Times
- Orders are dispatched within 1 working day (Monday–Friday) if in stock
- UK: 2–3 working days
- International: 10–21 working days
Courier and Security
- High-value items require in-person delivery
- Couriers may log delivery with a photo
- Contact details may be shared with couriers for tracking and customs purposes
Alcohol Deliveries
- Available in the UK only (excluding Northern Ireland)
- Must be signed for by someone aged 18 or older
- ID may be required (Challenge 25 policy)
